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Complete your rental application

The steps to complete and submit your rental application on Eversa, and the documents to have ready before you start.

This article describes the steps of your rental application on Eversa, from the invitation email to the submission confirmation.

Before you begin

You receive an invitation email with a link to your application. Click that link to get started. You can save your progress and come back later.

Have the following documents ready before you begin.

  • A photo ID.

  • Proof of income, such as pay stubs or an employment letter.

  • Contact information for your references (former landlord, employer).

Note: if you received the link on a device where you are already signed in with another account, sign out first, then click the link.

Personal information

Fill in the following fields.

  • Legal first and last name

  • Phone number

  • Living situation

  • Current address & others

  • Preferred language (French or English)

  • Annual salary

  • Accept the terms and agreements

Consent and legal declaration

  1. Read the terms and conditions and the legal declaration.

  2. Check the required boxes to confirm your agreement.

  3. Click Submit to send your application.

Check that all information is accurate before moving on to the next step.

References

Add your references so the manager can contact them.

For the landlord reference, enter your previous landlord's name, their phone number, the address of your previous residence and the lease duration.

For the employer reference, enter the reference contact's name, their title or position, their phone number, the company name and your start date.

Let your references know in advance so they can expect a call.

Documents

Upload the required documents. There are two categories: identity documents and income documents.

Upload one of the following IDs.

  • Passport

  • Driver's license (front and back)

  • Provincial ID card (front and back)

  • National ID card (front and back)

  • Permanent resident card (front and back)

  • Work or study permit

  • NEXUS / EXPRES card (front and back)

  • Other government-issued ID

Upload one of the following proofs of income.

  • Employment letter

  • Pay stubs (up to 3)

  • Tax documents

  • Bank statements (minimum 2)

  • Self-employment documents

  • Pension or retirement statement

  • Government benefits statement

  • Student financial aid

  • Other income documents

Accepted formats are JPEG, JPG, PNG and PDF. The maximum size is 25 MB per file.

Make sure your documents are legible and that all important information is visible. If you are using a phone, take the photo in a well-lit area.

Credit check authorization

  1. Read the credit check authorization.

  2. Enter your date of birth.

  3. Enter your social insurance number.

  4. Sign to confirm that you have read and understood the terms of the credit check.

If you do not provide your social insurance number, obtaining your credit report may be delayed or more difficult, because this number helps verify your identity. If no report is found, you may need to provide additional information or pay additional fees for your application to be processed.

Note: if the organization requires the social insurance number (SIN), the field is mandatory. Otherwise, a checkbox lets you skip it. If you are not comfortable sharing your number, contact the organization directly.

The check performed is a soft check. It does not affect your credit score.

Payment (if applicable)

Some applications require a processing fee. This step only appears if the manager has enabled it.

  1. Check the amount shown.

  2. Enter your payment information.

  3. Confirm the agreement on the application fees.

  4. Confirm the payment.

Submission confirmation

After you submit, you see a confirmation page and you receive a confirmation email. The rental manager reviews your file and contacts you about the next steps.

Frequently asked questions

You cannot edit your application after submitting it. If you need to correct information, contact your agent or the rental manager.

Processing time varies by manager. You receive an email when your file has been processed.

All your data is encrypted and stored securely.

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